Broker Check

Our experienced team is here to offer you ongoing guidance and planning.

Our Process:


A bespoke approach to benefits design. 

Every employee is an individual, with unique needs, lifestyle priorities and social and emotional requirements.  It is this individuality that guides the design of our benefits programs and that contributes to the appeal of total offering.


Our carriers must demonstrate a track record of customer-centric performance.

We evaluate our carrier partners the same way we evaluate our own employees…on the bases of responsiveness, depth of market experience and demonstration of practical industry know-how.  Our standards are high but fair and we would expect to be held to the same high standards.


Implementation is only the beginning.

We expect the implementation of our programs to be flawless but understand that there may well be the need to fine tune and adjust both protocol and process.  It is this philosophy of “continuous improvement” that assures smooth execution and optimal efficiencies.


Communication is a three-way street in our business, change is the only constant, and ongoing communication is the primary catalyst to adjusting to change.  

We encourage and will support an ongoing dialogue between executive management, company employees and our own representatives to make certain that your benefits offering is compelling, contemporary, and consistent with the values of your organization.

Michelle L. Chausse MBA

President, Licensed Producer, Licensed Insurance Advisor


Ellis N. Pfahl, CFP®

Licensed Producer


Brenda A. Phillips